What Our Customers Say

"Many companies say they are the best, have reasonable prices and great service — but Billy and CPP is the real deal. Great service, great prices and very knowledgeable staff."

"We were Amerigas customers for the last 20 years. They raised my budget amount from $300/mo to $414/mo and refused to lower it. One phone call to CPP and I learned they had been charging us almost $5.00 per gallon when propane was at an all-time low! I made the switch and my budget amount went from $414.00 to $160.00! Do yourself a favor and look into making the change to CPP now — You will not be sorry!"

"There are a lot of propane suppliers saying they provide the best service at competitive prices but CP&P is the real deal. They don't give you the run around when asking for current pricing and they are quick to deliver. The family owned persona definitely comes through — you're not just an account number. Here's hoping they remain family owned for many years to come. They're a dying breed in today's market."

"We've been customers of CPP for a little over 2 years. We had a flawless transition — CPP came on time, installed new valves and lines, at a cost exactly as shared up front. Deliveries have been excellent and we never run out. Two weeks ago we had a CPP tech out to clean our gas fireplace. Brian called 15 minutes before arrival, was extremely thorough, and left the area spotless. The last time we had it cleaned by another company, it was twice what CPP charged. We're very happy customers and glad we switched."

"We were with Amerigas for years and found out they were gouging us the whole time! CPP with one phone call is saving us almost $400.00 a month (yes a MONTH). They handled all the details, contacted Amerigas for us, and scheduled the swap. Can't say enough good about them — do yourself a favor and call them TODAY!"

"I have been a customer of CPP for a few years now and find they are very easy and pleasant to deal with. The propane company I had before was only interested in taking my money. But since I've been with CPP it's completely different. Not only do I get my propane from them, but I've had them clean my furnace, gas fireplace, and hook up my generator — and every serviceman has always been so polite and taken time to explain what they've done. I live in a development of close to 200 places and I would say that about 125 have switched over to CPP."

"My decision to switch from a local competitor to CPP was a fantastic move. The customer service and expertise is a testament to your dedication to the CPP brand. Your technician Steven Greenslade was very courteous, knowledgeable and dedicated — he made sure I had a full understanding of propane and proper safeguards to follow. No doubt he is a great company representative and asset. Great customer service should always be recognized!"

"Just wanted to let you know how pleased I am for switching over to CP & P. From dealing with Susan in the office and also to Steven and Kevin who came to install the tanks, makes me wonder why I waited so long. Terrific customer service. Thank you!"

"CPP performed installation work for new propane tanks and piping at my home. I wanted to let CPP know how satisfied I was with Patrick and Zak. Both were extremely courteous and professional. They discussed the work they would do prior to beginning, allowed me to make adjustments, took time to answer my questions, and left my home in the same clean and neat fashion as when they arrived."

"Yesterday's storm knocked out a lot of people's power in my town. Today I received a call from CT Propane checking up on me to see if I needed propane for my generator! Great customer service!!"

"CPP was fast and knowledgeable when installing our propane lines last year. Their deliveries are always on time and their staff has been nothing short of amazing fielding questions or concerns when I call."

"The service is AWESOME — from calling to ask us what time was good for them to be here, to the friendly and knowledgeable install. Total full service & we would recommend to anyone! Prices were more reasonable than if we went to fill our own tanks!"

"The staff is friendly and knowledgeable — all I can say is they are the best, just give them a call."

"After calling a few different propane companies, we decided to go with CPP. Their rates were upfront and costs reasonable, especially compared to some of their competition. Bill completed the final hookup of our grill and stove today and did a great job despite the weather. We will definitely be recommending CPP to our friends."

"CT Propane and Petroleum is wonderful! We made the switch several years ago and regret not doing it sooner! They have the best prices by far — dependable delivery and overall excellent customer service! If you haven't made the switch, what are you waiting for?"

"We had a service technician come out to service our fireplace for the winter. His name is Brian. He was polite, very thorough, cleaned everything, changed the batteries, cleaned up after himself and really took pride in his work. He was able to answer all my questions and really seemed to know what he was doing. Thank you Brian and CT Propane, love working with you."

"Imagine having a newly remodeled home and having your CO alarm going off. After the fire department cleared the house, we called CT Propane. They sent someone out the next day, identified the problem, knew the furnace was under warranty, and recommended we contact the person who did the work. They worked with him to get the furnace fixed — entirely under warranty, even their labor!"

"We recently purchased our home in Marlborough and 2 weeks in on a 90 degree day our AC unit died. I called CPP and they sent someone out same day. When Tony got here he went straight to work and was awesome. He solved the issue and went above and beyond for us. I will be calling them for all future issues. Thank you for everything!!!"

"All expectations met and exceeded. Great to deal with!!"

"Best Propane Company around. Great pricing, great service. Call and you will not be disappointed!"

"These guys are knowledgeable about their business, but they are also really nice people. A winning combination!"

"By phone and in person their customer service is unbeatable! Pair that with their low prices and you can't go wrong!!"

"From sales to professional service, it was a pleasure working with these people. Very friendly and they knew what they're doing."

"Connecticut Propane is a 5-Star Company!"

"Fast, on-time delivery. Answers any questions you have. Thanks guys and gals!!"

"Called before they arrived. Were exceptionally proficient. Fixed vent causing noise in bedroom."

"No heat today — I called, they were there in less than 2 hours and had the problem solved quickly. The service technician was very polite and courteous."

"I looked at a bunch of companies to provide propane for my generator before selecting CPP. They were professional, got back to me when they said they would, and showed up as scheduled. I'm not a high volume customer but still have high expectations of service. CPP is getting it done. Thanks for a great experience."

"Spectacular service! Ryan is a knowledgeable, customer service focused gentleman and the CPP staff are responsive and friendly!"

"I just converted to CPP from another vendor I used for many years. From my first call to the installation, the service and communication was excellent. The installation went off without a hitch and I would highly recommend them to anyone who would listen!!"

"Moved to Coventry a while ago with propane for fireplace, hot water heater and stove. Last year our propane bill was $350.00 for the whole year! Cindy was kind enough to set up our installation for all our propane needs and worked with us until everything was complete. We are very happy to do business with this outstanding company."

"Sofija was so great to work with. She made my experience pleasant and easy. I will definitely ask specifically for her next time I call for services!"

"Whenever I have dealt with this company and all the customer service people I've spoken to, it has always been a pleasure! My last experience with Sophia was the same."

"I've used CT Propane for years now and always the most impressive service. Today was no exception. Steve hooked up my propane and ensured that everything was working. Good stuff."

"I was looking for a new propane delivery service and talked to many companies. I chose Connecticut Propane & Petroleum because of the help in providing information and the accessibility of Daniela. She provided answers to many of my questions and gave me the confidence to make my decision."

"Nice company, fair prices, excellent service. Our delivery guy is kind and considerate. Daniela in customer service is prompt and great at getting questions answered."

"We recently used CPP to install a propane tank and gas fireplace. We were so pleased with everyone — Cindy and Danielle in the office, and Ryan who did the installation. A little issue came up with the fireplace a couple weeks later. CPP sent Ryan out the next morning and to my surprise, they did not charge us for the service visit, when they certainly could have."

"This is an awesome company. I needed tanks installed and set up for a closing and this company worked hard to fit me in and get the job done on time. Staff was courteous, knowledgeable, and on time. It was a pleasure doing business with them."

"We use propane to power our backup generator. The tank had settled and was leaning. Ryan and Kevin came out and promptly leveled the tank and repaired a tubing clamp that had pulled loose. Prompt, courteous, and professional — very happy."

"A very professional, competent technician from CT Propane repaired my gas fireplace log and instructed me how to use and manage it."

"Best price for delivered propane I found, after calling around. I really like that if you use double the capacity of your rental tank in a year, they will waive the tank rental fee the following year. The service guys did nice work hooking a grill to the house line and Theresa has been very helpful with the billing."

"We needed a gas line added to our existing backup generator service to supply a gas range. The techs from CPP did a great job and the cost was less than we expected."

"Always good pricing, prompt and professional."

"Excellent service. Polite and professional. Prices are competitive. Quite a difference from my previous propane supplier!"

"I've dealt with CPP since moving to my new house in January of 2017. Customer service has always been great and the staff is very friendly."

"The customer service department at CPP is great! Always friendly, helpful, and they go the extra mile to find out answers and offer information!"

"Took great care of me!! Locked in a great price."

"Their program for automatic delivery was spot on! Though I was keeping an eye on the level in the tank, I was not concerned about the incoming storm because I still had 30% in the tank. Received notification that a delivery was made — before I even had to think about it!"

"Spoke with others about propane delivery and was not impressed. Called Connecticut Propane and spoke with Danny (Danielle) — immediately felt a sense of warmth. Personally and physically. Very pleased and hopeful."

"Your service man Ryan was here to service our furnace and as before did a great job. But I would also like to say that Ryan is not only a good worker — for a young man he is very polite and has respect when he talks with people, and that isn't seen very often these days. This is why I enjoy Connecticut Propane & Petroleum and hope to be their customer for many years to come."

"These guys are easy and great to work with!"

"They have reasonable prices and great service!!!!"

"Never had any better customer service from anywhere!!"

"Thank you Connecticut Propane and Petroleum."

"These guys know their stuff when dealing with furnaces in CT."

"It went very well. The price was okay — it included a full tank of gas at a very reasonable price. So they will be my future supplier. The installers were very pleasant and courteous and you can really tell they want to take care of their customers."

"Helped me troubleshoot an issue with my furnace over the phone. Prices are the best! Their customer service is great!"